MIA Park

Mobility Intelligence Agent

The intelligent layer connecting mobility, payments and conversation.

MIA understands context, acts on the iPark and Paymeter ecosystem, and guides users to their next step.

Talk to MIA See for professionals

Engineered by Paymeter · Powered by iPark

What you can do with MIA

Everyday parking tasks, directly in the conversation.

Available features may vary by zone, car park and the services enabled by each operator.

01 · Information

Zone, rules and rates

Check the information available for your parking session.

Operator dependent
02 · Status

Your parking session

Check your parking status when this feature is available.

Operator dependent
03 · Help

Incidents

Report an incident or ask for help in the conversation.

On-street and off-street

The conversation adapts to where you park.

On-street

On the street

Regulated parking, limited-stay zones and paid zones.

  • Check zone and rules Operator dependent
  • Extend your session App
  • End your session early App

Off-street

In a car park

Public, private and shopping-centre car parks.

  • Check status Operator dependent
  • Book a space App
  • Manage your stay App

Frictionless

Start on WhatsApp. Continue in the right place.

MIA works directly on WhatsApp. You do not need to download another app to start the conversation.

Tell MIA what you need

Tell MIA the zone, your plate number or the problem you have.

Review the information

MIA collects the context and shows you the next available step.

Do more in the app

Advanced features continue in Paymeter or the app specified by the operator.

Paymeter · operator app

Help

MIA collects the necessary details and shows you the available support channel.

Collects the information Organises the context Shows the available support channel

For professionals

MIA for operators, cities and car parks.

A configurable conversational channel for handling enquiries and collecting incident details.

MIA Configured for your operation.
Operators Cities Car parks

Conversational channel

Operator dependent

MIA can be configured with the rates, rules, zones and services enabled by each operation.

  • Information tailored to each operation
  • Configured support channel
  • Advanced features in the relevant app

Enquiries and incidents

Operator dependent

MIA can be configured with the rates, rules, zones and services enabled by each operation.

  • Information tailored to each operation
  • Configured support channel
  • Advanced features in the relevant app

For each operation

Operator dependent

MIA can be configured with the rates, rules, zones and services enabled by each operation.

  • Information tailored to each operation
  • Configured support channel
  • Advanced features in the relevant app
Request a demo See how the conversational channel is configured for the services enabled by your operation.

For businesses, operators and cities

MIA adapts to the way your mobility operation works.

From a basic conversational channel to an advanced configuration connected to the iPark / Paymeter ecosystem, MIA can help you to serve users, collect incident reports and guide tasks according to the services your operation has enabled.

Essential

Basic conversational channel

For operations that want to get started with MIA in a controlled way.

  • Answers to frequently asked questions
  • Information on enabled services
  • Initial user guidance
  • Support referral when appropriate
  • Basic channel configuration

Activation subject to operation and available services.

Operator

Multiple car parks, zones or services

For teams that need to reduce operational friction and streamline user support.

  • Enquiries about zones, rules and rates
  • Incident collection with context
  • Document support where applicable
  • Auditable traceability
  • Configuration by car park or zone
  • Human escalation as configured

Custom proposal based on volume and active services.

Enterprise / City

Large operators, cities and public authorities

For organisations that need a conversational channel aligned with their operation and digital services.

  • Multi-location and advanced rules
  • Integration with iPark / Paymeter subject to availability
  • Configurable B2B and B2G flows
  • Reporting and analytics in scope
  • Institutional support
  • Personalised roadmap

Configuration adapted to country, operation and available integrations.

iPark provides operations, rules, control and traceability.   Paymeter handles payments, tickets, reservations and digital services.   MIA converses, guides and activetes the right flow. Not a generic chatbot: it is the conversational layer for your mobility operation.
Request a proposal Activate MIA for my operation

Each proposal is defined according to country, operation, available integrations, volume and active services.

Frequently asked questions

What you need to know before you start.

Can I use MIA in any zone or car park?

MIA works where the service is enabled. You can ask whether the zone, car park or task you need is available.

What happens if I have a problem?

MIA collects the necessary details and shows you the available support channel.

Can I extend or end my parking session through MIA?

To extend or end a session, use Paymeter or the app specified by the operator. MIA can help you check its status and find the relevant management channel.

For drivers

Talk to MIA.

Escribe a MIA en WhatsApp, cuéntale dónde has estacionado y completa las gestiones disponibles.

Try MIA on WhatsApp

For operators, cities and car parks

Bring MIA into your operation.

See how the conversational channel is configured for the services enabled by your operation.

Request a demo