Zone, rules and rates
Check the information available for your parking session.
Operator dependent"What are the rules for this zone?"
"Regulated zone. Here are its rules and rates."
The conversational parking agent on WhatsApp. Talk to MIA and complete the available tasks without downloading another app.
What you can do with MIA
Available features may vary by zone, car park and the services enabled by each operator.
Check the information available for your parking session.
Operator dependent"What are the rules for this zone?"
"Regulated zone. Here are its rules and rates."
Check your parking status when this feature is available.
Operator dependentReport an incident or ask for help in the conversation.
On-street and off-street
On-street
Regulated parking, limited-stay zones and paid zones.
Off-street
Public, private and shopping-centre car parks.
Frictionless
MIA works directly on WhatsApp. You do not need to download another app to start the conversation.
Tell MIA the zone, your plate number or the problem you have.
MIA collects the context and shows you the next available step.
Advanced features continue in Paymeter or the app specified by the operator.
Paymeter · operator appHelp
For professionals
A configurable conversational channel for handling enquiries and collecting incident details.
Conversational channel
Operator dependentMIA can be configured with the rates, rules, zones and services enabled by each operation.
Enquiries and incidents
Operator dependentMIA can be configured with the rates, rules, zones and services enabled by each operation.
For each operation
Operator dependentMIA can be configured with the rates, rules, zones and services enabled by each operation.
Frequently asked questions
MIA works where the service is enabled. You can ask whether the zone, car park or task you need is available.
MIA collects the necessary details and shows you the available support channel.
To extend or end a session, use Paymeter or the app specified by the operator. MIA can help you check its status and find the relevant management channel.
For drivers
Message MIA on WhatsApp, tell her where you parked and complete the available tasks.
Try MIA on WhatsAppFor operators, cities and car parks
See how the conversational channel is configured for the services enabled by your operation.
Request a demo