Ask MIA. Your parking, sorted.

The conversational parking agent on WhatsApp. Talk to MIA and complete the available tasks without downloading another app.

WhatsApp · No extra app · Operator dependent

What you can do with MIA

Everyday parking tasks, directly in the conversation.

Available features may vary by zone, car park and the services enabled by each operator.

01 · Information

Zone, rules and rates

Check the information available for your parking session.

Operator dependent
02 · Status

Your parking session

Check your parking status when this feature is available.

Operator dependent
03 · Help

Incidents

Report an incident or ask for help in the conversation.

On-street and off-street

The conversation adapts to where you park.

On-street

On the street

Regulated parking, limited-stay zones and paid zones.

  • Check zone and rules Operator dependent
  • Extend your session App
  • End your session early App

Off-street

In a car park

Public, private and shopping-centre car parks.

  • Check status Operator dependent
  • Book a space App
  • Manage your stay App

Frictionless

Start on WhatsApp. Continue in the right place.

MIA works directly on WhatsApp. You do not need to download another app to start the conversation.

Tell MIA what you need

Tell MIA the zone, your plate number or the problem you have.

Review the information

MIA collects the context and shows you the next available step.

Do more in the app

Advanced features continue in Paymeter or the app specified by the operator.

Paymeter · operator app

Help

MIA collects the necessary details and shows you the available support channel.

Collects the information Organises the context Shows the available support channel

For professionals

MIA for operators, cities and car parks.

A configurable conversational channel for handling enquiries and collecting incident details.

MIA Configured for your operation.

Conversational channel

Operator dependent

MIA can be configured with the rates, rules, zones and services enabled by each operation.

  • Information tailored to each operation
  • Configured support channel
  • Advanced features in the relevant app

Enquiries and incidents

Operator dependent

MIA can be configured with the rates, rules, zones and services enabled by each operation.

  • Information tailored to each operation
  • Configured support channel
  • Advanced features in the relevant app

For each operation

Operator dependent

MIA can be configured with the rates, rules, zones and services enabled by each operation.

  • Information tailored to each operation
  • Configured support channel
  • Advanced features in the relevant app
Request a demo See how the conversational channel is configured for the services enabled by your operation.

Frequently asked questions

What you need to know before you start.

Can I use MIA in any zone or car park?

MIA works where the service is enabled. You can ask whether the zone, car park or task you need is available.

What happens if I have a problem?

MIA collects the necessary details and shows you the available support channel.

Can I extend or end my parking session through MIA?

To extend or end a session, use Paymeter or the app specified by the operator. MIA can help you check its status and find the relevant management channel.

For drivers

Talk to MIA.

Message MIA on WhatsApp, tell her where you parked and complete the available tasks.

Try MIA on WhatsApp

For operators, cities and car parks

Bring MIA into your operation.

See how the conversational channel is configured for the services enabled by your operation.

Request a demo